Customer Service

waitress using traditional POS system

Four Reasons Restaurants Are Turning To Technology

Restaurant Management, Trends / By

Why Restaurants Are Turning To Technology Restaurants are turning to technology for efficiency and better customer experiences. Key trends include contactless ordering, loyalty apps, mobile ordering, and POS systems. Restaurant technology has become an increasingly vital tool for restaurants in recent years, particularly in the wake of the COVID-19 pandemic. The food service industry is […]

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Pho 95 in Arlington Texas

Customer Service is the Most Important Thing in the Restaurant Business

Restaurant Management / By

Local restaurant owner gives advice on customer service Restaurant owner and Dallas-Fort Worth businessman Charlie Pham knows the secret to running a successful business. It isn’t having the latest and greatest technology. It isn’t blowing the budget on a fancy atmosphere. The secret lies in how you treat the customers. Pham says that customer service

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